how to get more 2TB $10.99 storage increase

hOw to get the increase 2TB storge for $10.99 per month trying to upgrade from $2.99 per month to $10.99 per month, but it keeps coming up charging $29.99

Windows, Windows 6

Posted on Nov 8, 2023 10:11 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2023 9:25 PM

healthycom Said:

"how to get more 2TB $10.99 storage increase: hOw to get the increase 2TB storge for $10.99 per month trying to upgrade from $2.99 per month to $10.99 per month, but it keeps coming up charging $29.99"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait:
  • Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
2 replies
Question marked as Top-ranking reply

Nov 8, 2023 9:25 PM in response to healthycom

healthycom Said:

"how to get more 2TB $10.99 storage increase: hOw to get the increase 2TB storge for $10.99 per month trying to upgrade from $2.99 per month to $10.99 per month, but it keeps coming up charging $29.99"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait:
  • Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Nov 8, 2023 8:58 PM in response to healthycom

Re: "trying to upgrade from $2.99 per month to $10.99 per month, but it keeps coming up charging $29.99"

Wondering if you are using this method to upgrade:

How to Upgrade iCloud+ on your Windows PC

  1. Open iCloud for Windows.
  2. Click Storage.
  3. Click Change Storage Plan.
  4. Choose a plan, then click Next.
  5. Enter your Apple ID password, then click Buy.


If that method is not working for you:

You may want to check with iCloud Support: start from their website: (online chat / phone / email etc.).

There is a "Get Support - start now" link at the bottom of their webpage (link below):

iCloud - Official Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to get more 2TB $10.99 storage increase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.