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Gmail shows correct attachment but iPhone shows attachment as winmail.dat.
Why is this now occurring but hasn’t for decades I’ve had my iPhone?
iPhone 12 mini, iOS 17
This problem goes back a long, long, long time…
The root cause is in the formatting used by the senders email program.
Getting the sender to fix it on their end is the only sure way to avoid it going forward.
This is most often caused by users of older versions of Outlook and some other email clients that are set up to send email in "Rich Text" format instead of either HTML or plain text.
Tell the sender to change the format of their outgoing mail to either HTML or plain text.
Thanks for your reply. What suggestions for changes do you think could help?
Yes, I tried sending a small word document in Plain, HTML, and Rich text formats and all THREE emails resulted in winmail.dat attachments on my iPhone. Thoughts?
What email client are you using?
Who is your email provider?
Microsoft Outlook.
And...? Who is your email provider?
What version of outlook?
Are you attempting to attach files or include images in the email?
Winmail attachment PROBLEMS
