The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
MacBook 14” M3 Max. After Sonoma update keyboard quit working entirely. Reset SMC and nothing. Restart in safe mode and nothing. Sending this from my iPad.
MacBook Pro (M3 Max, 2023)
Hey, so triple click the fingerprint key and it'll bring up the accessibility menu, if the mouse 🐁 is check marked, uncheck it and it should resolve the problem. That's how it worked with me when my m3 pro keyboard wasn't working
You should probably arrange to have Apple run diagnostics.
Genius Bar Reservation and Apple Support Options - Apple
Hope that this Helps.
jo2214 wrote:
1. Go to Accessibility
2. click Pointer Control
3. Disable all the 3 options given in there.
How does that fix a keyboard that isn't working at all? How do you recommend someone access these settings without a working keyboard?
MacBook Pro M3 pro max - Keyboard quit working
