Has anyone had a problem where an expired credit card fails, but in your settings you cannot delete the old and add a new?

This is on my chromebook. Essentially the same thing happens in my settings on my iPhone


Posted on Nov 10, 2023 12:41 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2023 1:15 PM

You cannot use your Chromebook, you can't install iTunes on a Chromebook, you need a Windows OS or macOS computer.

Try to do from your iPhone.


See -> Related Article: If you need to change or update your Apple ID payment method

  • If you want to change your card, add first the new card, then remove the old one.


See also the following Apple articles:

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 




1 reply
Question marked as Top-ranking reply

Nov 10, 2023 1:15 PM in response to JRS9898

You cannot use your Chromebook, you can't install iTunes on a Chromebook, you need a Windows OS or macOS computer.

Try to do from your iPhone.


See -> Related Article: If you need to change or update your Apple ID payment method

  • If you want to change your card, add first the new card, then remove the old one.


See also the following Apple articles:

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 




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Has anyone had a problem where an expired credit card fails, but in your settings you cannot delete the old and add a new?

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