New ipad incompatible iOS version for transferring

New iPad wouldn’t transfer from old iPad backup due to not being on same iOS. Updated the new iPad but can’t see where to find my backup from the previous iPad. Thanks


Posted on Nov 10, 2023 3:03 PM

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Question marked as Top-ranking reply

Posted on Nov 10, 2023 3:12 PM

After updating the new iPad, erase it as described from the following excerpt from Use iCloud to transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support


  1. Turn on your new device. A "Hello" screen should appear. If you've already set up your new device, you need to erase it before you can use these steps.* 

* To erase your device that's using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Erase All Content and Settings. On iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Erase All Content and Settings. This erases all data on your device. After you erase it, your device restarts and the "Hello" screen appears. 


Then start over using instructions in Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad - Apple Support



2 replies
Question marked as Top-ranking reply

Nov 10, 2023 3:12 PM in response to gjmrclean

After updating the new iPad, erase it as described from the following excerpt from Use iCloud to transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support


  1. Turn on your new device. A "Hello" screen should appear. If you've already set up your new device, you need to erase it before you can use these steps.* 

* To erase your device that's using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Erase All Content and Settings. On iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Erase All Content and Settings. This erases all data on your device. After you erase it, your device restarts and the "Hello" screen appears. 


Then start over using instructions in Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad - Apple Support



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New ipad incompatible iOS version for transferring

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