My account was disabled and I cannot update my apps, and I do not know what to do HELP
Someone was charging money to my account and my bank was working to get my money back
iPhone 13 Pro Max, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Someone was charging money to my account and my bank was working to get my money back
iPhone 13 Pro Max, iOS 16
You may need to update your payment information. In most cases when fraud is reported to your bank, they will cancel your current cards and issue you new ones. To get the exact reason for your issue, you will need to use this link for help is your account is disabled in the App Store.
If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support
If that is not the message you get then you should use the Contact Apple Support link on the bottom of this page.
If your payment method is declined in the App Store or iTunes Store - Apple Support
You may need to update your payment information. In most cases when fraud is reported to your bank, they will cancel your current cards and issue you new ones. To get the exact reason for your issue, you will need to use this link for help is your account is disabled in the App Store.
If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support
If that is not the message you get then you should use the Contact Apple Support link on the bottom of this page.
If your payment method is declined in the App Store or iTunes Store - Apple Support
According to: If a message says 'Your account has been disabled in the App Store and iTunes'
Contact Apple Support for help.
If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.
My account was disabled and I cannot update my apps, and I do not know what to do HELP