Buying AppleCare problems

Hi, I’m trying to purchase Apple Care for my new IPhone 15 Pro.

I authorise the payment with my bank and then confirm it with Apple (the last step in the process) only to get ‘error try again’ message. I have tried again repeatedly but keep failing at that last stage. Very frustrating.

I then went in manually to pay with a different card and got to the same stage, only to get ‘error, try again’ message again!

I know there is a phone number you can call in the US but Im in Ireland.

iPhone 15 Pro, iOS 17

Posted on Nov 11, 2023 1:02 AM

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3 replies

Nov 11, 2023 7:23 AM in response to Ditta66

Good morning.


We are other end user, not Apple, here for tech support. We are not the people to ask about Apple's handling of financial matters.


I know there is a phone number you can call in the US but I'm in Ireland.


The "Contact Apple" link at the bottom of the Ireland Apple home page goes to this document with contact information for your fair country:


Contact - How to Contact Us - Apple (IE)




Nov 11, 2023 11:17 AM in response to Ditta66

You are most welcome! If you look at Apple history, they have a long-standing presence in Ireland including at one time, I believe, an assembly plant.


A caveat:


I had googled the issue...


Be careful of using any search engine to look for company support numbers. Search engines participate in an activity that exposes you to potential scams.


Search engines sell close-to-top result placement to make money. They are not at all diligent about vetting those who buy such prominent placement. We have seen many people here horribly scammed by such unscrupulous support "providers." They get credit card numbers, and, if allowed to access the computer, passwords and other thing that you should keep secure.


You cannot go wrong by doing "Apple.com." It should read your region and present you with a home page with contact information appropriate to your location. Same with hp.com; microsoft.com, etc.

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Buying AppleCare problems

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