Apple subscriptions does not show duo Disney+ and Hulu option

Received an email from Disney+ and noticed towards the bottom offering Disney+ and Hulu as a duo rather than the trio with ESPN, which I do not want. Finally, the combination I was hoping for. However, looking under Disney+ it does not include Hulu anywhere. Said it would be within the Disney+ app; but, Hulu does not show up anywhere, and it does not show up in the Apple plus app. Had to download Hulu separately. After purchasing the duo combo using the link in the email I can login to both Disney+ and Hulu using the Disney+ credentials as stated in the offer.

This is an apparent new offering and reading a beta version will be offed in December, and the full deal March, 2024.

I purchased the Duo subscription, but it does not show up in Apple subscriptions, and I had already paid for a year of Disney+ through Apple, and the subscription came back as $9 rather than $19.99 for the ad free versions, giving credit for what was left on my yearly plan I paid for Disney+ which ends December 28. Yet, says Duo renews on December 10?

So, it appears I have Disney+ through Apple, and Disney+ with Hulu billed separately as a different third-party from Apple using PayPal. Use Apple Cash for all Apple subscriptions/payments. Reluctant to cancel the Disney+ showing in Apple subscriptions fearing to lose the whole thing I just received that works, but separately and two apps. I can use both Disney+ and Hulu on my Apple 4K TV and uses the same login credentials as the Disney+ app, but the email with the link to activate both subscription fails. So the Duo seems to be not activated, yet I can use both apps separately, and login with the same credentials as Disney+, but Hulu does not show anywhere within Disney+ as stated in the subscription dual bundle offer.

Any one experiencing or have additional information to advise what to do or not do would be much appreciated. My assessment at the moment is to do nothing since Disney+ and Hulu both work, and received both for only nine dollars instead of $20 giving me credit for the year subscription I paid for Disney+ Last December 28. But, does not show in Apple subscriptions, but apparently through a different third-party?

Best, Seth

Posted on Nov 11, 2023 4:04 AM

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Apple subscriptions does not show duo Disney+ and Hulu option

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