Requesting a refund

Been trying to request a refund but says no receipt

iPhone 13 Pro Max, iOS 16

Posted on Nov 11, 2023 6:56 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2023 7:40 AM

To request a refund for digital products or services (e.g. apps, subscriptions), the item must be listed in your purchase history. If you haven’t purchased a thing from Apple that way, then a refund doesn’t apply.


View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

Request a refund for apps or content that you bought from Apple - Apple Support

Subscriptions and billing - Official Apple Support


Else please elaborate.

1 reply
Question marked as Top-ranking reply

Nov 11, 2023 7:40 AM in response to Jennygil12

To request a refund for digital products or services (e.g. apps, subscriptions), the item must be listed in your purchase history. If you haven’t purchased a thing from Apple that way, then a refund doesn’t apply.


View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

Request a refund for apps or content that you bought from Apple - Apple Support

Subscriptions and billing - Official Apple Support


Else please elaborate.

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Requesting a refund

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