why is it saying I cannot verify my identity

it said I can’t verify it and to contact support

Posted on Nov 11, 2023 1:04 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2023 7:58 PM

Re: "why is it saying I cannot verify my identity" "it said I can’t verify it and to contact support"


To contact support: There is a "Get support - start now" link (online chat / phone / email etc.)

at the bottom of the webpage (link below):

Apple Cash Support website: Apple Cash - Official Apple Support

Seems you haven't been able to prove your identity to their satisfaction:

For tips: Scroll to: "How to verify your identity for Apple Cash" in article below:

Identity verification for Apple Card or Apple Cash - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 11, 2023 7:58 PM in response to Lexii89

Re: "why is it saying I cannot verify my identity" "it said I can’t verify it and to contact support"


To contact support: There is a "Get support - start now" link (online chat / phone / email etc.)

at the bottom of the webpage (link below):

Apple Cash Support website: Apple Cash - Official Apple Support

Seems you haven't been able to prove your identity to their satisfaction:

For tips: Scroll to: "How to verify your identity for Apple Cash" in article below:

Identity verification for Apple Card or Apple Cash - Apple Support

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why is it saying I cannot verify my identity

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