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On macOS (latest version of Sonoma), none of the Siri voices are downloading and I’m unable to change Siri’s voice. Has anyone encountered this problem and found a fix?
[Re-Titled by Moderator]
MacBook Pro (M3, 2023)
Definitely having the same issue. I noticed that it only applies to Siri voices. For example, if I go to System Voice and try to download a non-Siri voice, it downloads with no problem. The Siri voices won't... just sits there as an empty circle. I tried chatting with a rep... first they had me reboot in Safe mode, which did nothing. Next they wanted me to set up a second user to test it, and that's when I gave up. My machine is brand new... I downloaded the voice 4 days ago on 14.1 and it did fine. Had to do a factory reset and had updated to 14.1.1, and now it won't budge. I'm waiting until the next update to see if it fixes before I do anything else.
Definitely having the same issue. I noticed that it only applies to Siri voices. For example, if I go to System Voice and try to download a non-Siri voice, it downloads with no problem. The Siri voices won't... just sits there as an empty circle. I tried chatting with a rep... first they had me reboot in Safe mode, which did nothing. Next they wanted me to set up a second user to test it, and that's when I gave up. My machine is brand new... I downloaded the voice 4 days ago on 14.1 and it did fine. Had to do a factory reset and had updated to 14.1.1, and now it won't budge. I'm waiting until the next update to see if it fixes before I do anything else.
Update: I just barely got my voice (South Africa Siri 1) to download... not sure what changed. I downloaded it under "System voice" which I have tried before, but somehow it worked this time. So... go check and see if y'all are able to get it.
Small update:
I have an M2 pro MacBook at work (different from my new M3 pro at home, which is having the issue). Just for fun I checked it this morning. The voices will download just fine and it is on Sonoma 14.1.1. So my original theory that it was the system update may not be entirely correct.
Either way, freesf’s reaponse made me glad I didn’t proceed with their tech options. I had totally factory reset the system due to an unrelated reason, which is why I lost the voice I’d downloaded in the first place.
Either way I’m hoping they can fix it somehow. I won’t be resetting again.
@freesf- what did they tell you the next steps were now?
Hi there,
I have the same problem. I am unable to download Siri American Voice 1 (or any Voice # in any language). I am currently working with Apple, and I will share my progress.
Here is a list of things I have tried that have NOT worked so I can save you some time.
I hope the above is helpful,
Aldo
@Attacker22, thank you for the info.
Apple support should be getting back to me today (Tuesday, November 14).
A couple of notes to add to my comment above.
I doubt the issue is hardware-related, but still kind of interesting that it only happened in two new M3s.
Aldo
The above was the same experience I had with their tech support, and you're right only Siri voices are affected. It seems likely therefore that this is a bug associated with 14.1.1 and I hope the next update addresses this issue!
Thanks for sharing. It’s very curious as to the reason why it’s happening. I was one of the few unlucky ones whose MacBook Pro shipped with a beta version of Ventura (which couldn’t then download Sonoma). Consequently, I had to wipe the drive then reinstall Ventura and then update to the latest version of Sonoma (as advised by their tech support). Not sure if during these steps led to the bug where Siri voices fail to download.
I'm on the latest Sonoma 14.1.1 (new MacBook Pro M3) and have the same problem. I can set different setting but it doesn't take any effect. I waited 2 day and still nothing. I think 2 day are enough to download the voice I've chosen. So I'm stuck with default man robotic sound like voice which drives me up the wall :/
I am facing the same problem on my Mac mini M2. I tried to download Siri Voice 2nd to 5th, and serval other American English voice data as well. Unfortunately, the vocal remain the same☹️. BTW, my system is 14.3.1 at this moment.
This problem still exists on an M1 Max (MacBookPro18,2) on macOS 14.4. The voices try to download (entirely) but then the cloud / download button reappears. The voice is NOT ever selectable / usable. This is an extremely difficult problem to deal with and it appears Apple is entirely ignoring this issue in bug reports to them as well.
Not a peep from my having first reported it several months ago. Their developer support and feedback has gone down the toilet.
This problem still exists on an M1 Max (MacBookPro18,2) on macOS 14.4. The voices try to download (entirely) but then the cloud / download button reappears. The voice is NOT ever selectable / usable. This is an extremely difficult problem to deal with.
I hope they’re able to help. If you feel like it, let us know what you find out.
updating to b3ta 14.2 fixes the issue and i have had no other problems.
Updating to 14.1.2 did NOT solve this for me. Hopefully 14.2...
Will certainly do. I've updated to the latest b3ta4 and it worked.
Unable to change Siri's voice on MacBook Pro
