Refund

They took money out from a subscription I didn’t want to renew, how long does it take for apple to refund me?

iPhone XR, iOS 17

Posted on Nov 11, 2023 4:47 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2023 6:45 PM

For the time a refund may take after approval, see the following from: Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


To request a refund, see: Request a refund for apps or content that you bought from Apple - Apple Support

Also, cancel the subscription if you haven't already: If you want to cancel a subscription from Apple - Apple Support




1 reply
Question marked as Top-ranking reply

Nov 11, 2023 6:45 PM in response to sonesay66

For the time a refund may take after approval, see the following from: Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


To request a refund, see: Request a refund for apps or content that you bought from Apple - Apple Support

Also, cancel the subscription if you haven't already: If you want to cancel a subscription from Apple - Apple Support




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.