Since updating to 10.1.1 on my Apple Watch the Vivint app stopped working. Says I have to open app on iPhone and log in. Well I’m always logged in but tried this and still won’t work anymore. Removed from watch, did a hard reset on both devices and still won’t work. Anyone else with this issue?
Apple Watch Series 7, watchOS 10
The same has happened to me. The workaround, I’ve found, is to tap that grayish spot on the upper left hand corner of the “login” notification. It’s an ‘X’ out of the notification which returns you to the Home Screen of the watch app. Hope this helps!
The same has happened to me. The workaround, I’ve found, is to tap that grayish spot on the upper left hand corner of the “login” notification. It’s an ‘X’ out of the notification which returns you to the Home Screen of the watch app. Hope this helps!
Had the same issues on iPhone 14 Pro with iOS 17 on an Apple Watch 7 with vers 10 software. Was really frustrating but looked in the App Store at the Vivint app’s page and there was an update (it doesn't show if you just look in search results, you have to click on the app). After that everything worked.
got it to work by:
Update seems necessary. The signing in/out: not sure if that’s necessary, but it’s what I tried. The code matching seemed like the key. If I hadn’t been so frustrated, I’d maybe just try that first.
iphone 15 Pro, 17.1.2
Ultra 2 Watch, 10.2
Vivint App vers, 23.12.201 (4 days ago)
App update came out last week. Installed it, forced me to log in again. Opened watch app - got the message but the grey circle was there. Tapped it - all working again.
It is a workaround- the message comes up each time, tap the grey circle.
Updating the Vivint app worked for me. Go to the App Store and search for Vivint. If there’s an update available, it will show up.
We shouldn’t have to do this.
I found by changing my security code from a 4 digit on Apple Watch to same as iPhone 15 Pro 6 digit finally worked for me. I’ve talked so many times to the Vivint team that I got frustrated. I also removed the app from my Apple Watch and reinstalled
i hope this helps.
Changing from a simple (4-digit) passcode to a 6-digit passcode worked for me.
My Apple Watch Ultra wasn’t working either, till I updated the Vivint app in the App Store
Vivint released yesterday a fix for the watch
I logged in on Safari and it fixed the problem.
Mine worked . There is a weird gray circle that you hit the center of the screen that it’s gonna say log back in and then hit the little circle again on the top left corner
If you install the latest Vivint app update (released a week ago) you get the grey circle and you see the content - but they don’t work. Can’t disarm/arm, can’t unlock/lock doors
Just tap in the upper left hand corner. I didn’t see the circle either but that put me back to the status screen.
I called their support. They will never fix it. Said to use the phone app. Really? What crappy customer service. Got everyone used to being able to use it and then decided to just screw us all over and basically you just have to deal with it.
Reddit has a good explanation of expediting your apple watch software repair with Vivint reps:
Vivint app no longer working
