The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why can't I restore my phone backup?
My iPhone was stolen in May of this year, I had a backup copy, I pay for it every month. Now I'm trying to restore it and can't. It says “no copy”, why? how to restore? I had very important data there
iPhone XR, iOS 16
Can you see your iCloud backup, if you follow the steps in this article?
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Just to make sure, are you using the same Apple ID/iCloud account, as for your old iPhone?
Did you check in Settings -> [your name] -> iCloud ->Manage Account Storage -> Backups, if there are any backups listed?
Is there any data in iCloud, for example your contacts, photos, ...?
You should try to contact the official Apple Support and ask them to check your iCloud data from their side.
Use this link as a start:
Or choose the phone number for your region from this Apple Support page, to give them a call:
I checked, there were backups a few days ago, but now when I log in they are not there! I need to somehow restore the copy. all my data is there.
now there are only photos left but no backup copy of the phone.
Help me plssss, how can I restore?
I didn’t restore the data for 6 months, but money was still withdrawn from the card. It always showed that there was a copy. Now I tried to restore it and it says no. try via iTunes
Thank you))))
You're welcome 🙂
Backup my phone
