No shipping label in trade-in box

I received shipping box to trade in my iPad but no return label was included. Where can I get the proper return label?


iPad Pro, iPadOS 17

Posted on Nov 12, 2023 2:11 PM

Reply
2 replies

Nov 12, 2023 4:24 PM in response to Srs7771

The shipping kit may differ by your country/region.


Ensure that you follow the return instructions precisely. The shipping kit will include:

  • return packaging/shipping container
  • a return (shipping paid) return label 
  • instruction leaflet


These items may be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping. In some regions the shipping container will be mailed without an outer wrapping; in such instance, the return shipping label will be beneath the address label that was used to send the shipping box to you.


No shipping label in trade-in box

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