I can log into my account on my device but I can not play or download the music I PURCHASED before I tunes stopped selling individual songs and went to just paying a monthly fee for everything. It says that my account has been deactivated also and I would like to know how I can get that reactive .
Thank You,
Sara Pitzer
iPhone 6s Plus, iOS 15
Sara,
If your account has been disabled, you have to contact Apple Support to get it re-enabled, per the procedure in here: If your Apple ID is locked or disabled - Apple Support
The iTunes Store still sells individual songs. Once your account is active, you can use one of the following procedures:
Buy music from the iTunes Store on your Mac - Apple Support
Buy music from the iTunes Store on your PC - Apple Support
Buy music from the iTunes Store on your iPhone or iPad - Apple Support
Sara,
If your account has been disabled, you have to contact Apple Support to get it re-enabled, per the procedure in here: If your Apple ID is locked or disabled - Apple Support
The iTunes Store still sells individual songs. Once your account is active, you can use one of the following procedures:
Buy music from the iTunes Store on your Mac - Apple Support
Buy music from the iTunes Store on your PC - Apple Support
Buy music from the iTunes Store on your iPhone or iPad - Apple Support
Account Issues
