Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Service Deduction in my Gcash Acc

I’ve been receiving deductions, it started October 14, 2023. It says You don't have enough balance to complete your payment of P99.00 to Apple services. Use GCredit or Cash-In to increase your balance and try again. But As I checked my subscription. I don’t have any. And now gcash is informing me You don't have enough balance to complete your payment of P499.00 to Apple services. Use GCredit or Cash-In to increase your balance and try again.

Again I dont have any Subscription, is Apple Services really asking for a payment? I dont know. I am scared to used my gcash for this. It felt like a scam because I dont know where this notification is coming from. Please help me. Its bugging me for a while😭

iPhone XR, iOS 16

Posted on Nov 12, 2023 6:13 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2024 12:49 AM

I found mine! Subscription of cloud. The question is how to stop the subscription seems there's no cancellation option.

13 replies
Sort By: 

Jun 8, 2024 10:34 PM in response to liliputnarr

Go to Appstore- click your profile upper right corner of your screen - Look for subscriptions- and that’s where you’ll see those active subscriptions- Gcash isn’t deducted it because they want to- it’s because of the apple subscription that you activated and forgot to turn off.

Reply

May 11, 2024 7:00 PM in response to liliputnarr

To see what charge that is — Go to Appstore— click on your profile(upper right corner of your screen) — scroll or navigate to “Purchase History”.

I saw mine and it’s the amount I still owe, I think apple sometimes continue your purchase even if your Gcash balance is not enough”

Reply

Apple Service Deduction in my Gcash Acc

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.