Update failed

Hi, my iPhone is 11 and my iOS version is 16.6 and I’m having a problem with updating it to iOS 16.7.2 , it says that an error occurred and it’s failed and it’s surely not about the storage, I hope i got a helpful answer .

Thank you.


iPhone 11, iOS 16

Posted on Nov 12, 2023 6:46 PM

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Question marked as Top-ranking reply

Posted on Nov 12, 2023 6:57 PM

deema224 Said:

"Update failed: Hi, my iPhone is 11 and my iOS version is 16.6 and I’m having a problem with updating it to iOS 16.7.2 , it says that an error occurred and it’s failed and it’s surely not about the storage, I hope i got a helpful answer . Thank you."

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Updating an iPhone 11 to iOS16.7.2

You Can't. Whan updating an iPhone, only the latest-compatible iOS version with install: iOS 17.1.1 (as of this reply).


So, Update Using a Computer and Ethernet:


  • Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip


  • Using Ethernet:

If you cannot use Wi-Fi, then use Ethernet. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple


  • IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update
5 replies
Question marked as Top-ranking reply

Nov 12, 2023 6:57 PM in response to deema224

deema224 Said:

"Update failed: Hi, my iPhone is 11 and my iOS version is 16.6 and I’m having a problem with updating it to iOS 16.7.2 , it says that an error occurred and it’s failed and it’s surely not about the storage, I hope i got a helpful answer . Thank you."

-------


Updating an iPhone 11 to iOS16.7.2

You Can't. Whan updating an iPhone, only the latest-compatible iOS version with install: iOS 17.1.1 (as of this reply).


So, Update Using a Computer and Ethernet:


  • Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip


  • Using Ethernet:

If you cannot use Wi-Fi, then use Ethernet. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple


  • IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

Nov 12, 2023 6:49 PM in response to deema224

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)




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