You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Spicesmom
Spicesmom Author
User level: Level 1
6 points

Transferring data from old iPad to new ipad

I received a new iPad on Friday and started the QuickStart process. All was going well until the new iPad needed an iOS update. Took hours to download the iOS and install wouldn’t start. Tried a bunch of things and finally got the iOS installed but now I don’t know how to get the data transfer going again. I know the new iPad has reset and erase all option, which may or may not get it ready for QuickStart. I don’t want to lose the new iOS and descend into that particular **** again. What are my options? Old iPad is 7th gen. New is 10.

iPad, iPadOS 17

Posted on Nov 13, 2023 8:44 AM

Reply
Question marked as Top-ranking reply
User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,674 points

Posted on Nov 13, 2023 9:08 AM

Having updated your new iPad to the most recent version of iPadOS, to restart the QuickStart process, you simply need to reset the new iPad from settings:

Settings > General > Transfer or Reset iPad > Erase All Content & Settings


While this reset will completely erase and reset the iPad, the installed version of iPadOS will not be affected in any way.


After performing the reset, you can begin the setup process from the initial "hello" page. Bring your old any new iPad close together to trigger QuickStart; keeping both devices connected to their respective Power Adapters will help with the transfer process.

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,674 points

Nov 13, 2023 9:08 AM in response to Spicesmom

Having updated your new iPad to the most recent version of iPadOS, to restart the QuickStart process, you simply need to reset the new iPad from settings:

Settings > General > Transfer or Reset iPad > Erase All Content & Settings


While this reset will completely erase and reset the iPad, the installed version of iPadOS will not be affected in any way.


After performing the reset, you can begin the setup process from the initial "hello" page. Bring your old any new iPad close together to trigger QuickStart; keeping both devices connected to their respective Power Adapters will help with the transfer process.

Reply

Transferring data from old iPad to new ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up