I am a prime member. Why are you billing me for music and tv

I have been a prime member for years. I change tv providers and now I am being billed for music and tv

iPhone 6 Plus, iOS 12

Posted on Nov 13, 2023 2:33 PM

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Question marked as Top-ranking reply

Posted on Nov 13, 2023 3:07 PM

Ianasher2 wrote:

I have been a prime member for years. I change tv providers and now I am being billed for music and tv


Amazon Prime service is provided by Amazon, and can offer various features including Amazon Music.


Amazon Prime is unrelated to Apple, Apple Music, Apple TV+, and other Apple products and services.


If you have a question about what is included with Amazon Prime, check with Amazon.


if you have a question about Apple Music or Apple TV+ subscriptions, please post a few more details.


If you have a different cable or satellite provider, you will need to log in using those credentials.

4 replies
Question marked as Top-ranking reply

Nov 13, 2023 3:07 PM in response to Ianasher2

Ianasher2 wrote:

I have been a prime member for years. I change tv providers and now I am being billed for music and tv


Amazon Prime service is provided by Amazon, and can offer various features including Amazon Music.


Amazon Prime is unrelated to Apple, Apple Music, Apple TV+, and other Apple products and services.


If you have a question about what is included with Amazon Prime, check with Amazon.


if you have a question about Apple Music or Apple TV+ subscriptions, please post a few more details.


If you have a different cable or satellite provider, you will need to log in using those credentials.

Nov 14, 2023 2:49 PM in response to Ianasher2

Ianasher2 wrote:

I never had apple music. I have amazon music. Please reimburse me


Wrong audience for this request. You’re discussing this with folks that use Apple gear and services. Not with folks that work for Apple. Also not with folks that work for Amazon, either. And Apple doesn’t re-sell Amazon Music.


If you have issues with Amazon services or with Amazon charges, contact Amazon Support.

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I am a prime member. Why are you billing me for music and tv

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