seagate drive not working with monterey

Seagate external drive not recognized. Using Monterey.

MacBook Air 13″, macOS 12.7

Posted on Nov 13, 2023 5:06 PM

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5 replies

Nov 14, 2023 8:08 AM in response to rodg495

are you using any of seagate's preloaded software on the drive (or installed such software yourself) that supposedly makes the drive "Mac ready"? if yes, that could be the cause of your issue. when you use software from just about any manufacturer for their storage device you run the risk of that same software not being compatible with macOS updates / upgrades. it can cause the software to stop working. at best this will cause you a headache. at worst it can render your data inaccessible. it is always best to use disk utility to erase and format a drive before use to remove any preloaded software.


please see Erase and reformat a storage device in Disk Utility on Mac - Apple Support

Nov 14, 2023 8:24 AM in response to rodg495

rodg495 wrote:

I've used this seagate drive many times in the past with the previous Catalina IOS. I installed the newer Monterey OIS as supplied by Apple. Now, I plug in the Seagate drive and it is not recognized . I have not installed any other new software.

ok. but if the drive was preloaded with seagate software when you first starting using it, it is entirely possible that the software stopped working with your upgrade to Monterey.

I have tried the drive on my daughter's Mac Air and get the same issue.

and is her Mac on Monterey as well? if she is still on Catalina and the drive still won't work, then it may not be a software related issue.

Nov 14, 2023 8:17 AM in response to jeffreythefrog

I've used this seagate drive many times in the past with the previous Catalina IOS. I installed the newer Monterey OIS as supplied by Apple. Now, I plug in the Seagate drive and it is not recognized . I have not installed any other new software. I have tried the drive on my daughter's Mac Air and get the same issue.

I've ordered a new cable and will give that a try. Maybe some physical damage to the drive itself, don't know how that would happen because it is stored in my safe all the time.

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seagate drive not working with monterey

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