MacBook Pro “PIN has invalid format”

My M1 MacBook Pro 13” locked up, so I performed a hard-restart via the power button. Upon wake, it asked for my pin. I entered by standard pin/password that I’ve ALWAYS had on this Mac and it keeps saying “PIN has invalid format”. I went thru the steps of resetting my password because nothing else worked (tried Command-Option-P-R for 20s on restart to no avail). After resetting my password and another required restart, I’m back at square one and it is saying the same thing. Any ideas how to fix this?

MacBook Pro 13″, macOS 10.15

Posted on Nov 13, 2023 10:25 PM

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Posted on Mar 9, 2024 12:34 PM

Alright so… PIN is very different from password. If it’s asking for PIN… think of if you’re logged in to anything that requires that OR if you have hardware connected (I had my military cac plugged in) it was asking for my PIN for that and let me log in that way… didn’t even know it was possible lol. You can also just unplug everything and it should go back to asking for “password”


restarting and resetting password does nothing if you see that it’s still asking for PIN

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Mar 9, 2024 12:34 PM in response to AlDelVecchio

Alright so… PIN is very different from password. If it’s asking for PIN… think of if you’re logged in to anything that requires that OR if you have hardware connected (I had my military cac plugged in) it was asking for my PIN for that and let me log in that way… didn’t even know it was possible lol. You can also just unplug everything and it should go back to asking for “password”


restarting and resetting password does nothing if you see that it’s still asking for PIN

Nov 13, 2023 11:15 PM in response to AlDelVecchio

I just had a thought to unplug it and try and again - and bam. It worked. Except it seems to have dumped all memory and signed me out of every single service and iCloud thing I have. Currently spinning it’s wheels on trying to log back in to everything. Wondering what caused this? Too much stuff open at once? I’m not video editing or anything. Lots of tabs open on 2 browsers but that’s about it.

Nov 13, 2023 11:15 PM in response to AlDelVecchio

AlDelVecchio wrote:

CAPS lock is definitely not on. I changed my password to a different one, and it still not take it. Pretty sure keyboard is working just fine. Says “Pin has invalid format” still.

If you've changed your password to a different one means your former password was accepted for that. Maybe the changed password has a character that is invalid. But, I can't imagine the computer accepted an invalid character at that time. When you click a given key, it might not sending the right letter or number. Maybe, you should try an external keyboard first. If nothing helps, then you may have to reset NVRAM/PRAM and/or reset SMC, or both. By the way, have you misremember your changed password/pin?

Nov 13, 2023 10:59 PM in response to chdsl

CAPS lock is definitely not on. I changed my password to a different one, and it still not take it. Pretty sure keyboard is working just fine. Says “Pin has invalid format” still. I just tried to revert to Time Machine backup of earlier today, and it would not let me without re-installing Sonoma. So I tried to do that, and it wouldn’t let me because it said the main startup disk was scheduled to be reverted to a snapshot on next startup, and I needed to either restart (already did a million times) or un-cage and Re-cage the hard drive (prob using wrong word there. Can’t think of it). I’m at a total loss….

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MacBook Pro “PIN has invalid format”

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