Lost all my playlists and songs on iTunes with Windows 10 on laptop
I wanted to look at 2 different playlists at the same time in my iTunes account so googled how to create a duplicate. I followed instruction Create or choose a library
- In the iTunes app
on your PC, choose File > Exit. - Hold down the Shift key while you open iTunes (go to Start, then choose iTunes > iTunes).
- In the window that appears, do one of the following:
- Create a new library: Click Create Library.
- Choose a different library: Click Choose Library.
Unfortunately it also asked me to download a new iTunes app for Windows which I did.
I now only have the new iTunes app with just 29 songs which all have a cloud sign next to them and I can't find any of my original playlists or 10,100 songs. Any help would be greatly appreciated, I am not very tech savvy
Windows, Windows 10