Notification for specific contact not alerting

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Level 1

4 points

Notification for specific contact not alerting

One contact does not alert on the Home Screen. But will

alert if I’m in the message app. The red notification icon will appear, however not haptic or sound is coming through on the Home Screen. I’ve reset my Appleid password, therefore signing out and back in to iMessages. I’ve power cycled my iPhone 13 Pro Max running iOS 17.1.1. No focus mode, no DND, no muted conversation.

iPhone 13 Pro Max, iOS 17

Posted on Nov 14, 2023 3:17 AM

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Answer 1

SravanKrA

Level 10

432,190 points

Nov 14, 2023 7:49 AM in response to JRourke1215

Check Individual Contact Settings:

Open the Messages app on your iPhone.
Find a conversation with one of your family members.
Tap the contact name at the top of the conversation to open the contact details.
Check if "Hide Alerts" or "Emergency Bypass" is enabled for that contact. If so, toggle it off.

Check Mute Conversation:

In the Messages app, swipe left on the conversation with your family member.
If "Hide Alerts" or "Mute" is enabled, tap on it to unmute the conversation.
Hide Alerts watch the GIF below

SMS and iMessage notifications settings are not different. However, if the recipient has enabled Hide Alerts for a specific message thread then there won't be any sound irrespective of DND

For Hide Alerts please see the pic 1 below. Follow Pic 2 for two scenarios; DND+Hide Alert and Only DND

Pic 1 (Hide Alerts)

Pic 2 (Two Scenarios) 1. DND + Hide Alert, 2. Only DND

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Notification for specific contact not alerting

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