can neither get or receive mail on Mail on iMac

can't get or receive email on Mail on iMac


iMac 21.5″, macOS 11.0

Posted on Nov 14, 2023 8:02 AM

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Question marked as Top-ranking reply

Posted on Nov 14, 2023 9:44 AM

You have given no information to evaluate and respond to, so I will offer the following suggestions.

  • Confirm that you have access to the internet. Are you able to use a browser?
  • Something happened to remove or corrupt your ID or passwords. You can open Preferences for the email app and carefully check what is shown. Correct as necessary.
  • If access still does not work, use your browser to access the email server. Does the password and ID work?
  • If so, then delete the account from your email app , create a new one and reenter the ID and passwords. That generally resolves the problem.
2 replies
Question marked as Top-ranking reply

Nov 14, 2023 9:44 AM in response to idolph

You have given no information to evaluate and respond to, so I will offer the following suggestions.

  • Confirm that you have access to the internet. Are you able to use a browser?
  • Something happened to remove or corrupt your ID or passwords. You can open Preferences for the email app and carefully check what is shown. Correct as necessary.
  • If access still does not work, use your browser to access the email server. Does the password and ID work?
  • If so, then delete the account from your email app , create a new one and reenter the ID and passwords. That generally resolves the problem.

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can neither get or receive mail on Mail on iMac

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