Icloud security questions forgotten answers

How can one reset the answer to your security questions, without knowing the answers to them. I created my icloud account in 2012 and have subsequently have forgotten the answers to these questions. I saved my username and password, but never the answers to these questions.


Is there a way forward, because i'm unable to add security to my device without knowing these.


I would hate to want to create a new account.


Thanks in advance.

iPhone 12 Pro Max, iOS 17

Posted on Nov 15, 2023 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2023 2:29 PM

See -> If you forgot the answers to your Apple ID security questions

If you forgot the answers to your Apple ID security questions - Apple Support

👉Scroll to Reset your security questions

  1. Go to iforgot.apple.com.
  2. Enter your Apple ID, then select Continue.
  3. Choose the option to reset your security questions, then select Continue.
  4. Enter your Apple ID password, then select Continue. 
  5. Follow the onscreen steps to verify your identity. The information you’re asked to provide may vary based on your account details and other factors. If you don't get any options to verify your identity, you can't reset your security questions at this time.
  6. Choose new security questions and answers and select Continue. See our tips for choosing security questions and keeping your account secure. 


After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.


If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends.

3 replies
Question marked as Top-ranking reply

Nov 15, 2023 2:29 PM in response to m1leage

See -> If you forgot the answers to your Apple ID security questions

If you forgot the answers to your Apple ID security questions - Apple Support

👉Scroll to Reset your security questions

  1. Go to iforgot.apple.com.
  2. Enter your Apple ID, then select Continue.
  3. Choose the option to reset your security questions, then select Continue.
  4. Enter your Apple ID password, then select Continue. 
  5. Follow the onscreen steps to verify your identity. The information you’re asked to provide may vary based on your account details and other factors. If you don't get any options to verify your identity, you can't reset your security questions at this time.
  6. Choose new security questions and answers and select Continue. See our tips for choosing security questions and keeping your account secure. 


After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.


If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Icloud security questions forgotten answers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.