Apple Event: May 7th at 7 am PT

NO longer receiving facetime calls in MacOS Sonoma update

When placing a Facetime call to my desktop using my cell phone number, it will only connect to my iPhone14. OSs are all up to date


Posted on Nov 15, 2023 5:07 PM

Reply
4 replies

Nov 15, 2023 5:24 PM in response to wblockie

wblockie Said:

"NO longer receiving facetime calls in MacOS Sonoma update: When placing a Facetime call to my desktop using my cell phone number, it will only connect to my iPhone14. OSs are all up to date"

-------


Troubleshooting FaceTime on a Mac:


A. Start with a Restart:

Having just updated your devices, you should always restart them just after the update completes.


B. Then, go here: If FaceTime isn't Working on your Mac - Apple Support

Nov 17, 2023 5:48 PM in response to wblockie

wblockie Said:

"Solved the issue. The 'Do Not Disturb' function was selected. How? I have no clue. Once I disabled this, FaceTime calls can be received!!"

-------


Excellent job troubleshooting!

Thanks for spreading the word; it will help many for certain.


Its probably a matter of interacting with your Mac, and not realizing what you clicked.

NO longer receiving facetime calls in MacOS Sonoma update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.