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ms Office 2019 not compatible with Sonoma ver14

for the past week, I can't edit or create any of my office documents. After a few rounds of troubleshooting with Microsoft, they concluded that probably Sonoma ver14 is not compatible with my MS Office 2019. they advised me to downgrade to the OS (Monterey) when I first installed the Office 2019 app.

Has anyone encountered the same issue? Just wondering if there are any risks if I downgrade the MacOS...

MacBook Air 13″, macOS 14.0

Posted on Nov 16, 2023 5:06 AM

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Posted on Nov 21, 2023 6:53 AM

I had the same issue for few days. Today I finally solve it. I have MS 2019 Excel, Word, OneNote and Powerpoint on v 16.78 installed and Sonoma 14.1.1 and I was finally able to activate it.


For me there was no need to go back in Time Machine.

Steps:

  1. Delete all of the Microsoft apps and empty the trash bin.
  2. Download and install Microsoft_Office_License_Removal_2.7. This will remove all MS licences from your computer.
  3. Download and install Microsoft_365_and_Office_16.78.23102801_BusinessPro_Installer
  4. Start one of app Word/Excel/Powerpoint
  5. When Microsoft Autoupdate starts unclick Automatically keep Microsoft apps up to date.
  6. Click Advanced unclick Automatic updates.
  7. Click Sign in with the email account you had purchase the office - this will start Activation and will Activate your Office.
  8. Do not enable updates


Thats all. Hope it will help.

31 replies

ms Office 2019 not compatible with Sonoma ver14

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