Hi, why i can not add transit card Suica to my apple wallet. when i klik there is a notification say “look for the add to wallet button on apps”

Hi, why i can not add transit card Suica to my apple wallet. when i klik there is a notification say “look for the add to wallet button on apps”. because when i see the tutorial from other i just need to klik icon + and search transit card to add on apple wallet. but its not working on my apple wallet.

iPhone 13 Pro, iOS 17

Posted on Nov 16, 2023 8:11 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2023 7:50 AM

Go to Setting > Genral > Language & Region > Region, change the region to a region supports Apple Pay (likes Japan), refer Change the language and region on iPhone - Apple Support. Then you can try again to add cards to your Wallet.



PS. You may not able to use Visa cards issued outside Japan to add transit cards from Japan.

4 replies

Nov 16, 2023 8:49 AM in response to evamelitafitria

Suica is the prepaid IC card by JR East for JR trains in the Greater Tokyo, Niigata, and Sendai regions. A special version of Suica, called Welcome Suica, is available to foreign tourists. The special cards are valid for only four weeks, come without a deposit fee, but do not allow for refunds.


Prepaid IC Cards in Japan: Suica, Pasmo, Icoca



The Suica is a prepaid e-money card for moving around and shopping. There is no more need to buy a ticket from a vending machine. Just touch your Suica to the ...


Suica | Fares & Passes | JR-EAST




If you are wanting to add this card to Apple Pay / Wallet on your iPhone then that will depend on the Apple ID that you have logged in with.


For example, if you have Apple ID with India as a country then you will not be able to add the Suica Card to Apple Pay.


Instead you may try this:

  1. Download the Mobile Suica app: Visit the App Store and download the Mobile Suica app onto your device.
  2. Create a Mobile Suica account: Open the Mobile Suica app and create a new account by providing the required information, such as your name, email address, and payment details. You may need to register a credit card or use other payment methods to top up your Mobile Suica balance.
  3. Add funds to your Mobile Suica account: Once your account is set up, you can add funds to your Mobile Suica account using various payment methods available within the app.
  4. Use Mobile Suica for payments: With funds loaded onto your Mobile Suica account, you can use your smartphone to make payments at supported locations, including transportation gates, convenience stores, and other participating merchants.


Nov 16, 2023 8:49 AM in response to evamelitafitria

Wallet App:

Added cards in the Wallet App uses Apple Pay, it's important to note that the ability to add a Debit/Credit Card to Apple Pay is dependent on the country associated with your Apple ID. For instance, if you reside in a country like India where this feature is not supported, you won't be able to add your cards to Apple Wallet. --> Countries and regions that support Apple Pay

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Hi, why i can not add transit card Suica to my apple wallet. when i klik there is a notification say “look for the add to wallet button on apps”

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