Issues with installing the operating system on MacBook Pro 2018.

Who can suggest what to do for me? The problem is as follows: I bought a MacBook Pro 2018 A1989 with the Monterey operating system and wanted to install Ventura. I didn't update Monterey online because I had Ventura on a flash drive. I pressed the Option key and turned on the MacBook, selected my flash drive, then the recovery menu appeared, and I entered Disk Utility. I erased the internal SSD. Then I exited Disk Utility, selected OS reinstall, but a window appeared saying there is no permission to boot from an external disk. Then I read online that this laptop has a T2 chip, and security must be disabled. I went to the Startup Disk Utility, but I can't access the menu because it requires entering the OS administrator password, which I can't do because I erased the operating system. Then I tried to restore the system over the Internet, but I can't do it because it gives an error that there is no connection to the server. In other words, it's a catch-22 - I need to disable security, but I can't do it because I erased the operating system, and I can't update online because it gives an error."

MacBook Pro (2017 – 2020)

Posted on Nov 16, 2023 8:13 AM

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2 replies

Nov 16, 2023 1:55 PM in response to vitaliy236

Extra Special Notation regarding the Touch ID equipped Apple Computer.


 About Startup Security Utility and Must Enable from Recovery Mode the ability to boot from External Drive Before Wiping the Internal Drive


You may require as Second Apple Computer and use this method from Apple


Revive or restore an Intel-based Mac using Apple Configurator


Should this not be possible >>


1 - Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions


2 - Make an Appointment at the Apple Genius Bar or call 1 800 MyApple and have them evaluate the computer


3 - Contact Apple for support and service


Nov 16, 2023 12:53 PM in response to vitaliy236

vitaliy236 wrote:

Who can suggest what to do for me? The problem is as follows: I bought a MacBook Pro 2018 A1989 with the Monterey operating system and wanted to install Ventura.

I didn't update Monterey online because I had Ventura on a flash drive. I pressed the Option key and turned on the MacBook, selected my flash drive, then the recovery menu appeared, and I entered Disk Utility. I erased the internal SSD.

Then I exited Disk Utility, selected OS reinstall, but a window appeared saying there is no permission to boot from an external disk. Then I read online that this laptop has a T2 chip, and security must be disabled.

I went to the Startup Disk Utility, but I can't access the menu because it requires entering the OS administrator password, which I can't do because I erased the operating system.

Then I tried to restore the system over the Internet, but I can't do it because it gives an error that there is no connection to the server. In other words, it's a catch-22 - I need to disable security, but I can't do it because I erased the operating system, and I can't update online because it gives an error."


Typically there is no call for erasing the SSD before you upgrade especially if you have a active user account/data.


Not sure what to tell you—


if you have access to an Apple Store or AASP they can help you get a macOS back on the drive.

I would bring proof of owner ship of the Mac with you to the store.


Local USA—

Store List - Apple Store - Apple


Around the World

Choose your country or region - Apple



receipt


If you purchased your Mac from Apple, you can request a receipt from the retail location.


Check your email for a copy of the receipt. Here’s how to locate the Apple Store and their contact information: Apple Store - Find a Store - Apple Apple Store - Find a Store - Apple


If your purchase was made at the Apple Online Store, please view the section titled “View or Print Invoice” here: Viewing & Changing Orders - Shopping Help - Apple Viewing & Changing Orders - Shopping Help - Apple


If your mac was purchased from an Apple Authorized Reseller, it is recommend contacting them directly for a receipt.




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Issues with installing the operating system on MacBook Pro 2018.

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