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Voicemail problems with iOS 17.1.1 IPhone 13 ios 17.1.1 Voicemail showing and im told has been left. But none in voicemail system and tye red dot will not clear. Cellular data is on. Why is this happening

New iPhone 13 with iOS 17.1.1

Voicemail for displays but no v/m and will not clear. This v/m should exist in fact. Voicemail system has worked for a week prior to this. My cellular data is always on.

iPhone 5c, iOS 10

Posted on Nov 16, 2023 9:13 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2023 4:24 PM

If what you’re saying is true, why did so many of us just begin experiencing voicemail issues with the iOS update. It’s obvious the problem is caused by the update and not a carrier issue.

9 replies

Nov 29, 2023 12:47 PM in response to WearyUser

Those of you saying that it is an update issue are absolutely correct. Go to settings, then phone and turn off "Live Voicemail (which should never have been automatically turned on with update 17.1.1 in the first

place) and you will go back to your previous voicemail system which will

allow you to hear the message and also remove the message waiting

indicator.

Jan 5, 2024 6:15 AM in response to 4Seas_ns

You are correct. This is the solution that worked for me. I actually figured what had happened after playing around with my voicemail for quite some time. I had never seen nor used Live voicemail prior to this update. It is an interesting feature, in that it provides a written version of the voicemail message for you. But it also conflicts with the regular carrier voicemail message system. So sometimes messages go to one system and other times messages go to the other. I find this very confusing and awkward to use.

Nov 16, 2023 9:40 AM in response to Guitarstring

Please contact your Carrier as VoiceMail is a carrier-specific feature --> Check your voicemail on iPhone - Apple Support


VoiceMail, whether it's visual voicemail or the traditional voicemail service, is a carrier-specific feature that depends on your cellular service provider. If you are experiencing any issues related to voicemail on your iPhone, it's essential to get in touch with your carrier for assistance. Here's how you can check your voicemail on an iPhone and what steps you should take if you encounter any problems:


Checking Voicemail on iPhone:

  1. Visual Voicemail: On most iPhones and carriers that support visual voicemail, you can access your voicemail messages directly from the Phone app. Open the Phone app, and you should see a "Voicemail" tab at the bottom. Tap on it to access your voicemail messages in a visual and user-friendly interface.
  2. Traditional Voicemail: If your carrier doesn't offer visual voicemail or if you prefer the traditional voicemail service, you can access your voicemail by dialing your carrier's voicemail number from your iPhone.


Troubleshooting Voicemail Issues:

  1. Voicemail Not Working: If you are experiencing issues with accessing or receiving voicemail messages, it's essential to contact your carrier's customer support. They can help you troubleshoot the problem and ensure that your voicemail service is set up correctly.
  2. eSIM Users: If your iPhone uses an eSIM, ensure that the eSIM is activated and set up correctly with your carrier. Any issues with the eSIM activation can affect voicemail functionality.
  3. Network and Coverage: Sometimes, voicemail issues may be related to network coverage or signal strength. Check that your device has a stable cellular connection.



You may try some of these steps, please check after each step...


The error message "Voicemail error performing request unknown iPhone" typically indicates an issue with the voicemail feature on your iPhone. There are several potential reasons for this error, and here are some troubleshooting steps you can follow to resolve the problem:


  1. Ensure that your iPhone has a stable internet or cellular connection. Voicemail services may require a data connection to function correctly.
  2. Check if there are any carrier settings updates available for your iPhone. Carrier updates can sometimes resolve voicemail-related issues.
  3. Contact your carrier's customer support to ensure there are no known issues with their voicemail services in your area.
  4. If you have call forwarding enabled, try disabling it to see if it resolves the voicemail problem. Go to "Settings" > "Phone" > "Call Forwarding" and turn it off if it's enabled.
  5. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  6. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  7. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


Voicemail problems with iOS 17.1.1 IPhone 13 ios 17.1.1 Voicemail showing and im told has been left. But none in voicemail system and tye red dot will not clear. Cellular data is on. Why is this happening

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