Can a new magsafe phone case damage wireless charging on iPhone 13 Pro Max?

My wireless charging works fine at home, in my car, while traveling. I bought a new phone case that supports Magsafe charging and it has a strong magnet. Now my iphone won't charge with OR without the case anymore ever since the new case.

I updated my ios to the latest (17.1.1) just now, tried a hard reboot (volume up, down, hold down the on/off button). It still charges with a cable.

Any ideas?

Thanks!

iPhone 7 Plus, iOS 14

Posted on Nov 16, 2023 10:51 AM

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6 replies

Nov 16, 2023 12:29 PM in response to BmoreDeb

BmoreDeb wrote:

My wireless charging works fine at home, in my car, while traveling. I bought a new phone case that supports Magsafe charging and it has a strong magnet. Now my iphone won't charge with OR without the case anymore ever since the new case.

I suspect that the failure of the phone to charge is coincidental. The magnet is not strong enough to damage the phone's electronics. However, regardless of the reason wireless charging is no longer working, you should have Apple evaluate it:


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Nov 16, 2023 12:34 PM in response to BmoreDeb

Exactly probably your MagSafe case isn't compatible with the wireless charging station, it's a different technology it can happen with many cases, it could be the charging station, if you are close to an Apple Store you can try a MagSafe charger to see if it's the iPhone or the charging station, mine does the same if you don't put the iPhone in a particular position it's not working

Nov 16, 2023 12:28 PM in response to 100clicks

Thanks for your quick reply! I didn't use the correct terminology (#gettingold :-) I am using a MagSafe case and a magsafe Belkin charging station that I have always been able to charge my phone, watch, and airpods at the same time. It literally worked fine until 4 days ago when I got a new magsafe case. At night, I stick it on the multi-charging station and it would immediately buzz and show the lighting bolt. Now, even without the case, it does not charge unless I plug it in to a power bank/outlet.


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Can a new magsafe phone case damage wireless charging on iPhone 13 Pro Max?

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