Stolen iPhone

Hi I dar or sir

I have iPhone 15 Pro max lost from me like three so how can I get this iPhone i need support please

Posted on Nov 16, 2023 11:38 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 16, 2023 11:39 PM

Find IMEI & Serial No. of the Lost Device


  1. If an iPhone, iPad, or iPod touch is lost or stolen - Apple ...
  2. Find the serial number or IMEI on an iPhone, iPad, or iPod ...

You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy

Log in to https://appleid.apple.com with your Apple ID credentials. All your devices will be listed there. Click on any to get the details.





Do's, If you had enabled "Find My" before it was lost





Beware of Phishing!


Be careful and be smart to --> Recognize and avoid phishing messages, phoney support calls ...

Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.





Switched Off? Still traceable


Even if the iPhone is switched off it is findable, see the pic below.






Device Offline?


I see my device in Find My, but it's offline


If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:


Don't see your device?

  • You might not have Find My turned on.
  • If you're using the Find My app, you can't see your device's location if more than 7 days have passed since its last location was sent to Apple.
  • If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
  • Learn how you can still protect your information.


3 replies
Question marked as Top-ranking reply

Nov 16, 2023 11:39 PM in response to semere1982

Find IMEI & Serial No. of the Lost Device


  1. If an iPhone, iPad, or iPod touch is lost or stolen - Apple ...
  2. Find the serial number or IMEI on an iPhone, iPad, or iPod ...

You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy

Log in to https://appleid.apple.com with your Apple ID credentials. All your devices will be listed there. Click on any to get the details.





Do's, If you had enabled "Find My" before it was lost





Beware of Phishing!


Be careful and be smart to --> Recognize and avoid phishing messages, phoney support calls ...

Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.





Switched Off? Still traceable


Even if the iPhone is switched off it is findable, see the pic below.






Device Offline?


I see my device in Find My, but it's offline


If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:


Don't see your device?

  • You might not have Find My turned on.
  • If you're using the Find My app, you can't see your device's location if more than 7 days have passed since its last location was sent to Apple.
  • If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
  • Learn how you can still protect your information.


Nov 17, 2023 12:55 AM in response to SravanKrA

SravanKrA wrote:

Find IMEI & Serial No. of the Lost Device

1. If an iPhone, iPad, or iPod touch is lost or stolen - Apple ...
Find the serial number or IMEI on an iPhone, iPad, or iPod ...1.
You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy


You cannot track using an IMEI number, but if you report the theft of your phone to your carrier (cellular phone company), they may put the phone onto a "blacklist". This is by IMEI number, though they'll probably get that number out of their own records (for security reasons).


Then no phone company who uses that "blacklist" will ever provide cellular phone, text, or data service to that stolen phone ever again. (Absent strong proof of ownership that a thief wouldn't have.)


This may interfere with Find My – if you shut off cellular service, you're shutting off one way that the phone can get to the Internet to learn it is Lost, learn that it should Erase itself, and/or report its location.


But like Activation Lock, it serves the purpose of making a stolen phone a "brick"; and of making theft of phones less attractive once thieves and their customers learn that stolen phones are likely to be "bricks."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stolen iPhone

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