Have tried to login on my 24" iMac M-1 that I just purchased using its wireless keyboard. when I press the keys to type in my password, nothing happens. it worked before but hasn't been working recently. how do I fix this problem? My keyboard shows the green light so its ok.
iMac 21.5″, macOS 10.15
Thank you. I finally decided to connect the wireless keyboard to the iMac and that solved the problem. I think even though the keyboard's green light was showing, the charge was too weak.
Hi,
Did you charge the battery of Keyboard? Even if the caps green light is on, your keyboard battery could be dried out.
I have this issue occasionally with my Apple keyboard. I find that eventually, it works, and turning the keyboard off and on sometimes kicks it in the pants.
Please check following steps
1.Verify that your iMac is connected to the keyboard via Bluetooth.
2.If the keyboard utilizes a USB dongle, attempt connecting the dongle to an alternative USB port on your iMac.
3.Make sure that both your iMac's operating system and Bluetooth firmware are current. If not, update them as needed.
to login, wireless keyboard keys don't work on 24" iMac M-1
