iMessage sign out

hello I need help my iMessage says it signed out and when I go to put in the Apple ID it goes on my email instead of my phone number and when I text or sent messages it sends with my email/Apple id and in group chats I can’t get the messages even if they have sent messages I really need help

iPhone 11, iOS 17

Posted on Nov 17, 2023 8:49 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2023 9:00 PM

Re: "iMessage sign out" : "sends with my email/Apple id" : "in group chats I can’t get the messages"


You may want to check that you are correctly signed in (to your iPhone) with your Apple ID:

Sign in with your Apple ID - Apple Support

____________________

You may need to check you have listed yourself and your details in the Contacts app:

Use the + to add yourself as a new contact

or

  1. Tap your name in contacts, then tap Edit.
  2. Enter or update your contact information.
  3. When you’re finished, tap Done.

_________________________________________________________

Re: "when I text or sent messages it sends with my email/Apple id"


See if Apple support's online article (link below) can help:

How to: Add or remove your phone number in Messages or FaceTime - Apple Support

_________________________________________________________________________

Re: "in group chats I can’t get the messages even if they have sent messages "


Check out: Have a group conversation in Messages on iPhone - Apple Support


iMessages go by wi-fi between Apple devices, yet Messages uses SMS / Text with Android devices :

You may need to check you are allowing Messages to use cellular data

(charges may apply, depending on your plan / provider)

View or change cellular data settings on iPhone - Apple Support

Eg:

"Go to Settings > Cellular, then turn Cellular Data on or off for any app (such as Maps)

or service (such as Wi-Fi Assist) that can use cellular data.

If a setting is off, iPhone uses only Wi-Fi for that service".


You can use Wi-Fi Assist to automatically switch to cellular when you have a poor Wi-Fi connection

More Info: About Wi-Fi Assist - Apple Support

__________________

If you still need help:

You may want to sign in to your Apple ID account online, and check all your details are up-to-date:

Apple ID account sign-in online: https://appleid.apple.com


If needed: Get a verification code and sign in with two-factor authentication - Apple Support

________________________

Messages Support webpage: (info. / support / contact options etc.)

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Nov 18, 2023 9:00 PM in response to constanza213

Re: "iMessage sign out" : "sends with my email/Apple id" : "in group chats I can’t get the messages"


You may want to check that you are correctly signed in (to your iPhone) with your Apple ID:

Sign in with your Apple ID - Apple Support

____________________

You may need to check you have listed yourself and your details in the Contacts app:

Use the + to add yourself as a new contact

or

  1. Tap your name in contacts, then tap Edit.
  2. Enter or update your contact information.
  3. When you’re finished, tap Done.

_________________________________________________________

Re: "when I text or sent messages it sends with my email/Apple id"


See if Apple support's online article (link below) can help:

How to: Add or remove your phone number in Messages or FaceTime - Apple Support

_________________________________________________________________________

Re: "in group chats I can’t get the messages even if they have sent messages "


Check out: Have a group conversation in Messages on iPhone - Apple Support


iMessages go by wi-fi between Apple devices, yet Messages uses SMS / Text with Android devices :

You may need to check you are allowing Messages to use cellular data

(charges may apply, depending on your plan / provider)

View or change cellular data settings on iPhone - Apple Support

Eg:

"Go to Settings > Cellular, then turn Cellular Data on or off for any app (such as Maps)

or service (such as Wi-Fi Assist) that can use cellular data.

If a setting is off, iPhone uses only Wi-Fi for that service".


You can use Wi-Fi Assist to automatically switch to cellular when you have a poor Wi-Fi connection

More Info: About Wi-Fi Assist - Apple Support

__________________

If you still need help:

You may want to sign in to your Apple ID account online, and check all your details are up-to-date:

Apple ID account sign-in online: https://appleid.apple.com


If needed: Get a verification code and sign in with two-factor authentication - Apple Support

________________________

Messages Support webpage: (info. / support / contact options etc.)

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support


All the best :-)

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iMessage sign out

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