iPad Pro replacement battery

I live in Spain and have had my IPad Pro for 2019 and now the battery is needing charging very frequently. Can I get a replacement battery here in Spain through the Apple Store in Valencia?

Posted on Nov 18, 2023 2:27 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2023 7:03 AM

For practical purposes, for battery service of qualifying devices, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for battery replacement. When exchanged, the replacement iPad is yours to keep.


You can verify both eligibility and cost for battery service in your country/region here:

iPad Repair & Service - Apple Support


If exchanged in store, the process is usually same day. Unlike iPhone, for which an in-store battery replacement might be possible, iPad’s must be sent to Apple’s service partner - this process taking potentially many weeks.


Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Nov 18, 2023 7:03 AM in response to Ruggie44

For practical purposes, for battery service of qualifying devices, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for battery replacement. When exchanged, the replacement iPad is yours to keep.


You can verify both eligibility and cost for battery service in your country/region here:

iPad Repair & Service - Apple Support


If exchanged in store, the process is usually same day. Unlike iPhone, for which an in-store battery replacement might be possible, iPad’s must be sent to Apple’s service partner - this process taking potentially many weeks.


Genius Bar Reservation and Apple Support Options - Apple


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad Pro replacement battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.