i forgot my pasword for my iphone 5s and i cant get into it

i forgot my iphone 5s password and im trying to get back into it and since i dont know my password and i dont want to lose anything, how do i get into my iphone 5s without losing the things on it?

Posted on Nov 18, 2023 6:27 PM

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Posted on Nov 18, 2023 6:30 PM

Try restoring the iPhone on a computer. Hold the home button down while plugging a cable into the computer to the phone. Continue holding the home button until you see an iTunes logo use iTunes on pc or Mac with macOS Mojave or earlier, or find the iPhone in the sidebar of Finder in macOS Catalina or newer. This will remove ALL DATA from the iPhone.

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Question marked as Top-ranking reply

Nov 18, 2023 6:30 PM in response to halie210

Try restoring the iPhone on a computer. Hold the home button down while plugging a cable into the computer to the phone. Continue holding the home button until you see an iTunes logo use iTunes on pc or Mac with macOS Mojave or earlier, or find the iPhone in the sidebar of Finder in macOS Catalina or newer. This will remove ALL DATA from the iPhone.

Nov 18, 2023 6:41 PM in response to halie210

halie210 Said:

"i forgot my pasword for my iphone 5s and i cant get into it: i forgot my iphone 5s password and im trying to get back into it and since i dont know my password and i dont want to lose anything, how do i get into my iphone 5s without losing the things on it?"

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Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.


Hold it Right There!


Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the link I've provided to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

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i forgot my pasword for my iphone 5s and i cant get into it

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