external hard drive doesn't stay mounted

Hello Everyone,

I have a Mac Mini, M1 2020, running Mac OS 14.1.1 and using time machine to back up the internal hard drive to a Western Digital external drive that is plugged into an external USB hub. Time machine will back up to it for a week or two then won't. If I unplug it then replug it back into the computer, time machine will back up to it again. But only for a week or two and this cycle repeats. How can I keep the external Western Digital hard drive mounted at all times???? All this time the Mac see it but yet won't back up to it.

Even tried using disk utility, first aid, and it can see the hard drive but received an error that it could not "unmount" the volume for repair. What does this mean????? This is all very confusing, can someone offer any ideas?


Also, this issue has been with me for many years with two different computers and two different external HD's.


Thanks for any assistance you can give.

Be well,

Lou

Posted on Nov 19, 2023 9:51 AM

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Posted on Nov 20, 2023 4:14 PM

A 10-year old hub would have only been USB 2.0. Your 2020 Mac Mini has both USB-4 (aka USB 3.1 Gen 2, via the TB ports) and USB 3.0 (via the USB-A ports). Not a good combination with a USB 2.0 hub.


Do your research before purchasing a USB hub. There's a reason the cheap ones are cheap. Anker & Sabrent make some good ones. And a powered hub would be a good idea if you are using external drives that don't have their own power supply.

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Question marked as Top-ranking reply

Nov 20, 2023 4:14 PM in response to Goldenlion137

A 10-year old hub would have only been USB 2.0. Your 2020 Mac Mini has both USB-4 (aka USB 3.1 Gen 2, via the TB ports) and USB 3.0 (via the USB-A ports). Not a good combination with a USB 2.0 hub.


Do your research before purchasing a USB hub. There's a reason the cheap ones are cheap. Anker & Sabrent make some good ones. And a powered hub would be a good idea if you are using external drives that don't have their own power supply.

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external hard drive doesn't stay mounted

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