Updated to 17.1.1 and can’t send group messages with non-IPhone users

I had the same issue and was able to resolve it by resetting my network settings on my phone. Instructions are below:

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

This also resets cellular settings, Wi-Fi networks and passwords, and VPN and APN settings that you've used before.

After the reset was complete it took roughly 10-15 minutes to send group texts to non-Iphone users and receive large attachments like pictures.

Hope this helps!

PS: This is NOT a carrier problem.

here is what happened to my husband:

go to settings and then cellular. you will see SIMs.

make sure the one with your phone number is on and the others are off.

Apparently it is a carrier thing when they port the phones over.

The resolution ended up being an issue on ATT with the porting of the number.

It took 3 visits to the store and 6 calls to customer service and finally someone flipped a switch that fixed it.

Resetting network settings worked! Thank you!

Kkaye724 wrote:

I updated my IPhone 13 Pro Max to 17.1.1 two nights ago. Since then, I can not send or receive messages to group chats with non-IPhone users. This is not an issue when the group chat is all iPhone users.

has this happened to anyone else? What can I do? I’ve tried restarting several times, but no luck. Very frustrating to not be able to communicate properly!

Report your frustration to your phone carrier, MMS is their feature not Apples.

Resolved by seller pulling the SIM card and resetting everything- (like Zach _B123 posted I think.) I did not get to see all they did as they go so fast!

The carrier in my case (Verizon) has done everything possible, including:

1) removing / adding back MMS messaging

2) restarting my network settings on their backend

3) toggle off/on all MMS, iMessage, and SMS options within Settings>Messages.

receiving MMS is not a problem. It’s when sending an MMS to an individual or to a group. The common theme across this issue is iOS 17 or later.

this IS an Apple issue.

My wife and I got new iPhone 14 Dec 29/23 with iOS 17.2.1

Her messages app has the same problem with non iPhone messages. Mine doesn’t. Mine has an option under settings/messages/ sms/mms for MMS messages and it is turned on. She does not have this option.

I have a problem also & it was fine till Apple did its update to 17.1.1 . when I group text I can't stop reply's to go to everyone in the text. before they would only come to me also they see everyone's info. not before update.

husband and 1 both upgraded phones on friday. my transition was fine he has had nothing but problems. he can not send a photo to non iPhone users or group text to non iPhone users, he has 17.2.1 we use ATT.

they said it should be fine they did nothing to the plan???

I have a 13. Updated to 17.3.1. All of a sudden last night I could not send a group text if the group included an android phone. I have group messaging and MMS enabled. I have toggled everything off and on and rebooted the phone. Nothing is working. Help!

did this get resolved? I did not do the update that came out yesterday. But would like to know how to get out of group messages

I updated to 7.1.2. The problem persists. My carrier insists it's an Apple problem, not theirs.

I have the same experience on 17.2 - issue is not resolved

I am having the same issue since the new update. I reset network settings and still not working.