Why am I receiving an error message when trying to download and install my update

iPhone 12, iOS 16

Posted on Nov 19, 2023 8:30 PM

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Question marked as Top-ranking reply

Posted on Nov 19, 2023 8:50 PM

mignon45 Said:

"Why am I receiving an error message when trying to download and install my update"

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Thank you for the screenshot.


Why the Error?

There is an error connecting to Apple's Update Server.


Updating an iPhone 12 to iOS 16.2:

A. You Can't: Your iPhone will only install the most-recent compatible update releases for your iPhone: Only the Latest-Compatible iOS version will install: iOS 17.1.1 (as of this reply).


So, what to Try:

B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Use MY User Tip: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

1 reply
Question marked as Top-ranking reply

Nov 19, 2023 8:50 PM in response to mignon45

mignon45 Said:

"Why am I receiving an error message when trying to download and install my update"

-------


Thank you for the screenshot.


Why the Error?

There is an error connecting to Apple's Update Server.


Updating an iPhone 12 to iOS 16.2:

A. You Can't: Your iPhone will only install the most-recent compatible update releases for your iPhone: Only the Latest-Compatible iOS version will install: iOS 17.1.1 (as of this reply).


So, what to Try:

B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Use MY User Tip: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

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Why am I receiving an error message when trying to download and install my update

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