Medium subscription paid but does not allow reading!

The behavior you're describing usually means you're not signed in to your paid account.

Are you using their app?

~Lyssa

What tends to happen is a subscription is associated with a different account than the one you're using to sign in. I've had that happen a few times. I'll have a subscription associated with my Google account, which is also my Apple ID. Signing in with my Apple ID and password would not show the subscription.

Anyway, sounds like you resolved your issue another way.

~Lyssa

If you find yourself encountering issues with third-party apps, reaching out to the respective app developer can be a helpful step in resolving the problem.

How to Contact an App Developer:

1. In-App Support: Many apps offer an in-app support feature. Look for a "Contact Us" or "Help" section within the app's settings or menu. This may provide you with direct contact information or a form to submit your query.
2. App Store or Website: If you can't find in-app support or need additional assistance, visit the app's page on the respective app store --> How to contact an app developer - Apple Support
3. Email Support: Check if the developer has an official support email address listed on their website or app store page. Send them an email explaining the issue you're facing. Be detailed in describing the problem to receive relevant assistance.
4. Social Media: Some developers maintain active social media profiles. Reach out to them through platforms like Twitter or Facebook, describing your issue or sending them a direct message.
5. Community Forums: Many apps have dedicated user forums or communities where you can ask questions and seek help from other users or the developers themselves.