my appstore wont let me download any app unless I pay even when its a free app

I was trying to install an app for my work, but it just wont let me do it and kept on showing the “verification required” and when I do enter my password, it’s asking for money and I just dont get why do I have to pay for a free app

Posted on Nov 20, 2023 1:20 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2023 1:53 AM

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Free apps has also In-app pruchase.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

1 reply
Question marked as Top-ranking reply

Nov 20, 2023 1:53 AM in response to marywatson-

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Free apps has also In-app pruchase.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

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my appstore wont let me download any app unless I pay even when its a free app

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