when i go to download an app it says verification required and tells me i need to add a new billing adress but it never lets me after i put my details in

my appstore doesn’t let me download apps

iPhone XR, iOS 16

Posted on Nov 20, 2023 4:37 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2023 5:17 AM

Check / update your billing address:

(macOS) Set up your Apple ID payment method and shipping address on Mac

Set up your Apple ID payment method and shipping address on Mac – Apple Support (UK)


or 

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com

  • edit your billing addres.


or 

To change the billing address you can do (macOS & Windows OS) via iTunes

Start Music (-> Click on iTunes) -> side bar click iTunes Store -> go to Account (top bar) -> View Account -> Sign in -> Apple ID Summary -> Billing Address -> Edit.


or 

(iPhone & iPad) Go to -> Settings -> tap your Profile -> Payment and shipping -> Change Address.

Edit the Address -> tap Done.


-----


Then try to verify your payment information, you need to Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


or

If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

or

Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.

If your card is not accepted as a paymenf method, you need to contact your bank.


Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Nov 20, 2023 5:17 AM in response to mayah80

Check / update your billing address:

(macOS) Set up your Apple ID payment method and shipping address on Mac

Set up your Apple ID payment method and shipping address on Mac – Apple Support (UK)


or 

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com

  • edit your billing addres.


or 

To change the billing address you can do (macOS & Windows OS) via iTunes

Start Music (-> Click on iTunes) -> side bar click iTunes Store -> go to Account (top bar) -> View Account -> Sign in -> Apple ID Summary -> Billing Address -> Edit.


or 

(iPhone & iPad) Go to -> Settings -> tap your Profile -> Payment and shipping -> Change Address.

Edit the Address -> tap Done.


-----


Then try to verify your payment information, you need to Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


or

If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

or

Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.

If your card is not accepted as a paymenf method, you need to contact your bank.


Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


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when i go to download an app it says verification required and tells me i need to add a new billing adress but it never lets me after i put my details in

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