Apple Pencil Is Not Working

I bought my Ipad Air 5th gen literally two days ago and i got my Apple Pencil USB-C today. I am trying to pair them but no matter what I did it is not pairing. I am not getting the pairing notification. What am I supposed to do??

iPad Air, iPadOS 16

Posted on Nov 20, 2023 5:18 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2023 6:38 AM

Ensure that you have updated your iPad to iPadOS 17.1 or later - as otherwise the USB-C Pencil will not be recognised by your iPad:

Update your iPhone, iPad or iPod touch – Apple Support


These support pages may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support

Charge your Apple Pencil and check the battery - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/

1 reply
Question marked as Top-ranking reply

Nov 20, 2023 6:38 AM in response to segah0

Ensure that you have updated your iPad to iPadOS 17.1 or later - as otherwise the USB-C Pencil will not be recognised by your iPad:

Update your iPhone, iPad or iPod touch – Apple Support


These support pages may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support

Charge your Apple Pencil and check the battery - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/

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Apple Pencil Is Not Working

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