Gift card after trade-in?
Some time ago I turned in an ipad to apple and received a gift card to use for future purchases. I cannot seem to find the balance on this card and I don't have the number. Do I have any options here?
iPad, iPadOS 16
Question marked as
Re: "Gift card after trade-in? I cannot seem to find the balance on this card and I don't have the number".
Wondering if you have checked in the right place. See how to: Check your gift card balance - Apple Support
You may want to search for an email from Apple / or that trade-in date / to see if you can recover the details:
How to: Search for email in Mail on iPad - Apple Support
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Re: "Do I have any options here?"
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If you still need help:
See if you can still: track your trade-in status online: https://secure.store.apple.com/shop/order/list
or
You may be able to check your order details from the link on Shopping Help: Help - Apple
or
See if you can chat with a specialist :Apple Trade In - Apple
or
Check with Apple Store Customer Service at 1‑800‑MY‑APPLE