As I bought a apple card that the code is scratched off how can I redeem it

It's a apple gift card and it's all the money I have


Posted on Nov 20, 2023 9:07 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2023 1:52 PM

See Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Eg: says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

1 reply
Question marked as Top-ranking reply

Nov 21, 2023 1:52 PM in response to Howcaniredeem

See Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Eg: says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

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As I bought a apple card that the code is scratched off how can I redeem it

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