I am attempting a software update on a iPhone 13. Stuck on "Verify Update.

iPhone 13, Update. Stuck on "Verifying Update"

Cellular field shows 3 dots. Wifi is available.

I am unable to input anything on the screen.

Unable to power off due to no input allowed.

The verifying update has been displayed for over 2 hours now.

Anyone have a workaround for this?

Posted on Nov 21, 2023 12:15 PM

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Posted on Nov 21, 2023 1:19 PM

Called Apple Support and they gave me the workaround to power off the phone with no screen input.

Press VOL + and release

Press VOL - and release

Press the side button and hold.

I'm sure that is common knowledge but new to me. :-)

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I am attempting a software update on a iPhone 13. Stuck on "Verify Update.

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