Charged for Apple Music when I did not subscribe?

My Apple shows a charge for Apple Music. This is a fraud charge. I wish to have that charge reversed, and reimbursed to my card. I did not request Apple Music for my phone.


[Re-Titled by Moderator]

iPhone 8 Plus

Posted on Nov 22, 2023 7:43 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2023 12:07 PM

You must have done something to initiate the subscription if that is indeed what it is. They don't start as if by magic.


Also, any charges made by Apple would not identify directly what they are for specifically on your payment method's statement. They would just appear as "apple.com/bill", so how do you know its specifically for Apple Music?


If it is for Apple Music, you can go into your subscription list and cancel it directly there. Once cancelled, you can contact Apple Support for a refund.


click here ➜ If you want to cancel a subscription from Apple - Apple Support

and here ➜ Contact Apple Support to request a refund for a cancelled subscription


1 reply
Question marked as Top-ranking reply

Nov 22, 2023 12:07 PM in response to susi260

You must have done something to initiate the subscription if that is indeed what it is. They don't start as if by magic.


Also, any charges made by Apple would not identify directly what they are for specifically on your payment method's statement. They would just appear as "apple.com/bill", so how do you know its specifically for Apple Music?


If it is for Apple Music, you can go into your subscription list and cancel it directly there. Once cancelled, you can contact Apple Support for a refund.


click here ➜ If you want to cancel a subscription from Apple - Apple Support

and here ➜ Contact Apple Support to request a refund for a cancelled subscription


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Charged for Apple Music when I did not subscribe?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.