Amazon Prime Video Playback Issue on MacBook Pro

I'm experiencing an issue with the Amazon Prime Video app on my MacBook Pro, where only audio plays and the video does not load. This problem also occurs on the Safari browser, but not on Google Chrome.

My internet speed is stable and other functions of my MacBook are working fine. I've tried basic troubleshooting like restarting my device and reinstalling the app, but the issue persists.

Please provide assistance on how to resolve this problem.

Thank you.

MacBook Pro 13″, macOS 12.7

Posted on Nov 22, 2023 5:11 PM

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Amazon Prime Video Playback Issue on MacBook Pro

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