My Whatsapp does not want to download on my I phone 15 pro

I bought a new i phone 15 pro today and started downloading the apps in the store but my Whats’app does not want to load. Stays at1/2, although I switched off the phone now twice

iPhone 6, iOS 12

Posted on Nov 22, 2023 8:58 PM

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Question marked as Top-ranking reply

Posted on Nov 22, 2023 9:13 PM


It can be frustrating when an app doesn't download or install properly. Sometimes, issues like this can occur due to a poor internet connection, app store problems, or even a glitch with the app itself. Here are a few steps you can try to troubleshoot the problem:

  1. Check your internet connection: Ensure you have a stable internet connection. Try connecting to a different Wi-Fi network or using cellular data to see if that helps.
  2. Restart your iPhone: You've already done this, but sometimes a simple restart can resolve app download issues.
  3. Check App Store status: Occasionally, the App Store experiences downtime or issues. You can check Apple's system status page to see if there are any reported problems with the App Store.
  4. Pause and resume the download: In the App Store, tap on the app that's stuck and try pausing the download, then resume it after a few seconds.
  5. Update iOS: Make sure your iPhone is running the latest version of iOS. Updates can often fix bugs and improve overall performance.
  6. Reset network settings: Sometimes, resetting network settings can help. Go to Settings > General > Reset > Reset Network Settings. Keep in mind this will reset your Wi-Fi passwords and other network-related settings.
  7. Delete and reinstall: If the app is still stuck, try deleting it and reinstalling it from the App Store.

If these steps don't work, it might be worth contacting Apple Support or the WhatsApp support team for more specific guidance or to report the issue.

2 replies
Question marked as Top-ranking reply

Nov 22, 2023 9:13 PM in response to erina32


It can be frustrating when an app doesn't download or install properly. Sometimes, issues like this can occur due to a poor internet connection, app store problems, or even a glitch with the app itself. Here are a few steps you can try to troubleshoot the problem:

  1. Check your internet connection: Ensure you have a stable internet connection. Try connecting to a different Wi-Fi network or using cellular data to see if that helps.
  2. Restart your iPhone: You've already done this, but sometimes a simple restart can resolve app download issues.
  3. Check App Store status: Occasionally, the App Store experiences downtime or issues. You can check Apple's system status page to see if there are any reported problems with the App Store.
  4. Pause and resume the download: In the App Store, tap on the app that's stuck and try pausing the download, then resume it after a few seconds.
  5. Update iOS: Make sure your iPhone is running the latest version of iOS. Updates can often fix bugs and improve overall performance.
  6. Reset network settings: Sometimes, resetting network settings can help. Go to Settings > General > Reset > Reset Network Settings. Keep in mind this will reset your Wi-Fi passwords and other network-related settings.
  7. Delete and reinstall: If the app is still stuck, try deleting it and reinstalling it from the App Store.

If these steps don't work, it might be worth contacting Apple Support or the WhatsApp support team for more specific guidance or to report the issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Whatsapp does not want to download on my I phone 15 pro

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